Shipping Policy

At Hexlightz, we are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary depending on your location:

• United States: 5–10 business days

• Canada: 6–12 business days

• United Kingdom: 5–10 business days

• Europe: 5–10 business days

• Australia & New Zealand: 7–14 business days

• Rest of the World: 7–15 business days

Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout unless a free shipping promotion is available.

Tracking Your Order

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active after shipment.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.